Ace Helpdesk 2.31

Operating systemsOS : Windows / Linux / Mac OS / BSD / Solaris
Program licensingScript Licensing : Commercial License ($99.00)
CreatedCreated : Jun 9, 2007
Size downloadDownloads : 1
Program licensing
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Ace Helpdesk is a help desk manager.<br ...

ace_help by ACE Helpdesk is a help desk manager.
- Staff can now reply directly thru e-mail (as long as the reply's subject contains the ticket ID#)
- Flagging tickets will notify users
- Changed new user e-mail to have similar headers to other staff e-mails
- Knowledge base categories can now be edited
- Ticket history now sends an e-mail with tickets rather than displaying them on the web page for security reasons
- Ticket lookup e-mail added to the custom emails section
- You can now list departments in the order you specify
- Different custom fields are now allowed for different departments. Custom fields for the global department will show up for all departments
- Departments now have descriptions
- When creating tickets, the department to send to is now the first (and separate) step

Ace Helpdesk 2.31 scripting tags: custom, departments, help desk, ace help, tickets, help desk manager, ace helpdesk, email. What is new in Ace Helpdesk 2.31 software script? - Unable to find Ace Helpdesk 2.31 news. What is improvements are expecting? Newly-made Ace Helpdesk 2.32 will be downloaded from here. You may download directly. Please write the reviews of the Ace Helpdesk. License limitations are unspecified.