CosmicContacts 2.5

Operating systemsOS : Windows / Linux / BSD
Program licensingScript Licensing : Commercial License ($139.00)
CreatedCreated : Jun 9, 2007
Size downloadDownloads : 9
Program licensing
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CosmicContacts is a system designed to handle the ...

contact by Cosmic Networks is a system designed to handle the customer inquiries your website receives. Information such as date message received and last updated, message priority, staff comments, and more, are tracked on each message you receive.
You can set important messages to Priority status, other messages to Open status and old messages to Closed. You can choose what message information is to be displayed to your clients when they check their inquiry status. The experience with cosmiccontacts 2.5 shows that customers like being able to check up on their inquiry, and that a customer does not pester you with multiple emails. You can also see whether a contact has viewed your last update or not.
Program Features include:
- Management area
- Simple browser based variable configuration
- Easy Install system
- Customers can check their inquiry status
- Closed inquiry's saved to a database for reference
- Priority Inquiry status for important leads
- Create inquiry departments
- Assign staff members to departments
- Accessible through a browser from any machine
- Add comments to messages
- Have extra fields for inquiries
- Make fields optional/compulsorary
- Offer upload/download to customers
- Search inquiry database
- Merge inquiries
- Remove inquiries
- Auto close old enquiries
- Staff specific signatures
- Shows if the customer has read your reply
- Update customer email details
- Management area password protected
- support addon for live customer chat

CosmicContacts 2.5 scripting tags: support, customer handle, inquiry, inquiries, message, status, contact, customer contact, cosmiccontacts, messages, customer support. What is new in CosmicContacts 2.5 software script? - Unable to find CosmicContacts 2.5 news. What is improvements are expecting? Newly-made CosmicContacts 2.6 will be downloaded from here. You may download directly. Please write the reviews of the CosmicContacts. License limitations are unspecified.