Customer Support Tool 1.0.0

Operating systemsOS : Windows / Linux / Mac OS / BSD / Solaris
Program licensingScript Licensing : GPL - GNU Public License
CreatedCreated : Oct 8, 2007
Size downloadDownloads : 4
Program licensing
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Customer Support Tool (cstool) is a web based ...

customer_support Tool by Ayumi Yamamoto (cstool) is a web based customer report management tool, based on PHP, using MySQL as the backend for data storage. It is more geared for use by not technically-inclined Customer support and is easy to use and install.
Features:
- Addition of a new report
- Update reports
- 6 levels of report status (OPEN, WORKING, PENDING, WAIT, OTHER, CLOSE)
- Action seperation according to roles (customer support, engineers). Only customer support can add new reports.
- Search capabilities with keyword or report id.
- automatic insertion of username and date during report editing.
- Automatic email message sent when reports are updated or new reports are inserted.
- Simple to use and to install.

Customer Support Tool 1.0.0 scripting tags: support, report, reports, customer management, automatic, customer report, customer support, customer support tool. What is new in Customer Support Tool 1.0.0 software script? - Unable to find Customer Support Tool 1.0.0 news. What is improvements are expecting? Newly-made Customer Support Tool 1.1 will be downloaded from here. You may download directly. Please write the reviews of the Customer Support Tool. License limitations are unspecified.