Help Connection.NET (by Expinion.net) 3.5

Operating systemsOS : Microsoft Windows,Microsoft IIS
Program licensingScript Licensing : Free Trial
CreatedCreated : Feb 13, 2010
Size downloadDownloads : 12
Program licensing
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HelpConnection.NET will help your company of ...

HelpConnection. NET will help your company offer superior customer support.

If clients don' t find the information they need in your knowledge base, they can submit tickets via online forms or incoming email (or your agents can enter the info for them if they call in). The issue will be logged in the system, and the appropriate agents will be notified by email (and on their online home page).

Help desk tickets can be captured from emails, online forms or twitter tweets! Reply via email, online form or twitter too.

Other Features: Customizable fields, advanced search functions, nested categories, no limit to number of clients / issues, canned answers (drafts), custom agent security levels, assets manager, tasks/scheduling, etc. Agents and customers can be allowed to upload files, and emails can be converted to tickets. Be sure to customize the emails for your own flavor, change some of the many available settings, and add your own site headers and footers.

Help Connection.NET (by Expinion.net) 3.5 scripting tags: small, business, price, solution, enterprise, connectionnet, expinionnet. What is new in Help Connection.NET (by Expinion.net) 3.5 software script? - Unable to find Help Connection.NET (by Expinion.net) 3.5 news. What is improvements are expecting? Newly-made Help Connection.NET (by Expinion.net) 3.6 will be downloaded from here. You may download directly. Please write the reviews of the Help Connection.NET (by Expinion.net). License limitations are Full trial (no missing features), will time out after 30 days..